Stop fighting operational
fires

EXECUTIVE OVERVIEW

Establish a process to be proactive in preventing outages and to react quickly if and when they occur. Without a strong CSDM compliant CMDB foundation, your organization will not be able to react quickly to prioritize and resolve critical issues. ConfigureTek can help unlock the value of your CMDB by leveraging automation, process and data integrity standards to streamline duplicates, inconsistencies and unusable data. Our highly experienced team focuses on quick results of data remediation, and sustainable value from process automation and best practices to protect long-term CMDB integrity. 

VALUE TO YOUR ORGANIZATION

• Increase value from existing monitoring tools by consolidating their alerts into a single platform
• Rationalize monitoring investments and eliminate redundant tools, systems and applications
• Leverage AI and business context to automatically assess, prioritize, assign, and remediate alerts
• Reduce operator workload with instant root cause analysis and meaningful grouping
• Drive meaningful problem management and investigation based on historical performance, alerts and applicable metrics
Reliable processes and governance in line with industry best practices
Operationalize the rich data within the CMDB to deliver predictive impact analysis

OVERVIEW OF OUR SERVICE OFFERING

• Business justification and building out the use cases for your organization
• Strategic review and rationalization of current state event management processes and systems
• Consolidate monitoring tools into a single platform
• Enable event engine with meaningful correlation, root cause analysis and process
automation
• Setup dashboards to ensure that peaks season loads are being scaled to meet demand
• Provide monitoring of Service Providers SLAs