A premier ServiceNow partner

We specialize in Implementation, Staff Augmentation, and Consulting Services across ServiceNow software, along with other IT Operations vendor portfolios. Our unique Foundations™ are designed to get IT organizations up and running with a rock solid foundation with all the bells and whistles

Our Reputation

  • Proven track record with numerous fortune 500 clients

  • Hundreds of successful projects across numerous industries

  • Certified and experienced consultants and thought leaders

  • Emphasis on best practices, “lessons learned,” and strategic guidance


Accredited and certified ServiceNow experts and thought leaders

Fast Projects

Pre-packaged Implementation Accelerators

Efficient pricing

Attractive financing bundles for businesses of all sizes

Mobile teams

Mobile teams across US and Canada

Our recent work


Industry: Manufacturing (Flooring) Size: Large (22k employees, $4 billion in annual sales) Task: CMDB Assessment Duration of the project: ~120 Hours Summary ConfigureTek conducted the assessment of ServiceNow CMDB for a large flooring manufacturing company with over 20K+ employees and $4 billion in annual sales in 3 weeks. The project resulted with a new level of insight into the way the customer uses ServiceNow, specifically operations and management of the CMDB. ConfigureTek [...]


Industry: Insurance Size: Small Task: Improve insurance company's CMDB data quality and usability leveraging existing and new discovery tools Duration of the project: 2 weeks Summary ConfigureTek conducted the implementation and configuration of ServiceNow discovery and a custom SCCM integration for a company in the insurance sector in 2 weeks. The project resulted in improved CMDB usability and data quality for incident management and established a foundation to implement IT asset life [...]


Industry: Retail/Grocery/Pharmacy Size: Large/Enterprise Task: Discovery and Service Mapping Duration of the project: 10 months Project Overview ConfigureTek conducted the implementation and configuration of ServiceNow discovery and proprietary service mapping factory methodology to replace a manually maintained CMDB, for a large retail grocery/pharmacy chain in 10 weeks. The project resulted in improved CMDB usability and visibility of physical and virtual configuration items related to critical business services as well as reduced outage [...]


Industry: Hospitality Size: Large Task: Service Mapping for Data Center Migration Duration of the project: 5 months Project Overview Client had a populated CMDB using ServiceNow discovery but the relationships had no Business Context Client was preparing a move to cloud hosted services and migrate out of their physical primary data center. To reduce the risk of the migration and ensure each of their services performed as they should, they wanted to move all [...]

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