ServiceNow for EMR (Epic & Cerner)

5+ weeks

  • Minimize service disruptions caused by poorly-planned changes
  • Get a clear inventory of dependencies supporting EMR services
  • Visualize impact and dependencies across the EMR environment
  • Auto-discover inventory, Event prioritization, and more
  • Apply root cause analysis and change collision detection

Our Recent Service Mapping Work


Industry: Hospitality Size: Large Task: Service Mapping for Data Center Migration Duration of the project: 5 months Project Overview Client had a populated CMDB using ServiceNow discovery but the relationships had no Business Context Client was preparing a move to cloud hosted services and migrate out of their physical primary data center. To reduce the risk of the migration and ensure each of their services performed as they should, they wanted to move all [...]

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