Service Mapping Workshop

1 Day

  • Knowledge transfer on how to do service mapping
  • Free Service Mapping Factory™ included
  • Service Mapping Report Card Survey (where you are in the journey)
  • Configuration Management plan guidance & best practices
  • Suggested next steps based on your current state

Our Recent Service Mapping Work


Industry: Hospitality Size: Large Task: Service Mapping for Data Center Migration Duration of the project: 5 months Project Overview Client had a populated CMDB using ServiceNow discovery but the relationships had no Business Context Client was preparing a move to cloud hosted services and migrate out of their physical primary data center. To reduce the risk of the migration and ensure each of their services performed as they should, they wanted to move all [...]

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