ConfigureTek’s solution implementations often include one or more of the following components that are fully integrated using industry best practices:

  • Asset Manager: the authoritative source for all assets: hardware (physical and logical) and software. Manages the asset life cycle
  • DDMi: the discovery tool that populates Asset Manager with infrastructure and software information
  • uCMDB: the authoritative source for all services, CIs and Relationships
  • DDMa: the discovery tool that populates uCMDB with service relevant data
  • Service Manager: the IT service desk and process manager for problems, incidents and changes