1405, 2019

Knowledge 2019 Highlights

We had many people from our sales and technical teams attend Knowledge 19 this year.  After it was all said and done, the ConfigureTek team decided that these were the Top 5 Takeaways from [...]

2803, 2018

Trust Your CMDB Webinar Video Recording

Watch this webinar nowConfigureTek can help establish a strong foundation to drive amazing outcomes across Dev, Ops and Service. With Service Graph and CMDB, we will help you drive value across the entire digital product [...]

412, 2017

Optimizing Change Management

Change Management: Friend or Foe? On November 29th at 12 pm EST, the ConfigureTek team presented a webinar on transforming your Change Management from chaotic to PROACTIVE! What was presented? Ways to identify and handle unauthorized or unplanned [...]

112, 2017

Optimizing Change Management [Webinar]

Change Management: Friend or Foe? On November 29th at 12 pm EST, the ConfigureTek team presented a webinar on transforming your Change Management from chaotic to PROACTIVE! What was presented? Ways to identify and handle unauthorized or unplanned [...]

1108, 2017

Accelerate Your DCT Without Sacrifices

[emaillocker]           [/emaillocker] Learn to better support your IT operations and business simultaneously, focusing on: A thorough understanding of your data center environment Determining critical dependencies Easily tracking [...]

307, 2017

Take Control and Be the ITAM Boss

Imagine if employees can’t effectively identify IT problems. Woah! That’s quite a loaded statement and definitely not an effective way to manage Information Technology within an organization. Companies that value great ideas, who share and [...]

1603, 2017

Service Mapping Factory Video

As a part of ConfigureTek's ServiceNow video series dedicated to educating IT Operations on how to improve your IT infrastructure management and overcome business issues, please enjoy this [...]

2802, 2017

A Technical Dive into Service Mapping Factory

[emaillocker] [/emaillocker] Service Mapping Factory Technical Dive Video Take a technical dive into ConfigureTek's Service Mapping Factory. Learn why you need more than out-of-the-box Service Mapping, and how you can [...]

1411, 2016

Automated Event Management by ConfigureTek with ServiceNow

As a part of ConfigureTek’s ServiceNow video series dedicated to educating IT Operations on how to improve your IT infrastructure, please enjoy as our experts demonstrate why it is crucial to implement Automated Event [...]

1808, 2016

Software License Compliance by ConfigureTek with ServiceNow

This video is a part of ConfigureTek's ServiceNow video series dedicated to the different ways of improving your IT infrastructure management. Automated Software License Compliance allows you to know your software assets [...]

208, 2016

Automated Asset Management by ConfigureTek with ServiceNow

This video is a part of ConfigureTek's ServiceNow video series dedicated to the different ways of improving your IT infrastructure management. By implementing an Automated Asset management tool along with your other [...]

807, 2016

Service Mapping by ConfigureTek with ServiceNow

As a part of ConfigureTek's ServiceNow video series dedicated to educating IT Operations on how to improve your IT infrastructure management, please enjoy as our experts demonstrate why it is crucial [...]

306, 2016

Service Mapping 101 – Back to Basics

Service maps enable IT organizations to identify dependencies between SLAs, OLAs, technologies, customers, and the impact to the service delivery. Knowing who delivers a service and who consumes it are critical. Proper implementation and maintenance [...]

2204, 2016

Best Practices for migration from HP DDMi to UDi

Smooth migration from DDMi to UDi  in a large government organization Customer: Large Government Organization in North America Industry: Public Government Size: 10,001+ employees Task: Upgrade DDMi to UDi Project Overview ConfigureTek recently guided a [...]

2204, 2016

High visibility for change management

Customer: A diversified banking company Industry: Banking/Finance Size: 10,001+ employees Task: Implementation and configuration of Release Control in multiple environments Duration of the project: 10 weeks Project Overview ConfigureTek has helped the service management team [...]

304, 2016

Automatic Discovery and CMDB Project

Customer: the world’s sixth-largest pharmaceutical company Industry: pharmaceutical Size: 10,001+ employees Task: discover up to 15,000 servers globally and map 100 applications Duration of the project: 6 months Project Overview Recently, ConfigureTek worked with the [...]

2503, 2016

Custom Adapter Development for ServiceNow CMDB and HP OMi

Customer: a leading diversified international family entertainment and media enterprise Industry: entertainment Size: 10,001+ employees Task: CMDB custom adapter development Duration of the project: 8 weeks Project Overview Recently, the ConfigureTek team worked with the [...]

1703, 2016

Guidelines for Upgrading HPE DDMi to HPE Universal Discovery

March 15, 2016 – ConfigureTek successfully delivered the webinar “Guidelines for Upgrading HPE DDMi to HPE Universal Discovery”. The webinar was focused on helping organizations using DDMi understand how to transition to HPE Universal Discovery, [...]

2102, 2016

ITOM Event Correlation & Remediation Project

Customer: A leading provider of technology-driven communication solutions Industry: Telecommunications Size: 10 001+ employees Task: OMi Instrumentation Duration of the project: 8 weeks Project Overview Recently, the ConfigureTek team worked with the IT Operations team of a large telecommunications company. They were tasked with the challenge [...]

202, 2016

HP OM to OpsBridge Migration Overview

Make the evolution form HP Operations Manager(OM) to Operations Bridge and take advantage of features such as topology and stream based event correlation, customized operator dashboards, and run book automation to increase operational efficiency [...]

1201, 2016

ITOM Project – Event Correlation, Impact Analysis and reduction of MTTR

Customer: Large North American Municipality Industry: Government Size: 25,000 – 50,000 Task: Application Consolidation, Enterprise Infrastructure Monitoring. Project Duration: 7 Months Project overview ConfigureTek architected and implemented a highly visible enterprise infrastructure consolidation in a [...]

1712, 2015

Data Center Migration – Auto Discovery Project

Client: an American outdoor retail co-op Industry: retail Size: 10,001+ employees Task: datacenter migration project Duration of the project: 8 weeks Project Overview Recently, the ConfigureTek team worked with the IT Infrastructure Management team of [...]

1412, 2015

Tracking and Managing Mobile devices with HP Asset Manager

December 10th, 2015 - ConfigureTek successfully delivered the webinar “Managing mobile devices in HP Asset Manager”. The event was attended by asset, contracts and procurement management personnel across North America. Organizations around the world are [...]

2809, 2015

Discover your IT infrastructure

September 10, 2015 – ConfigureTek successfully presented the “Rapid Infrastructure Discovery as-a-Service” webinar. ConfigureTek’s experts showcased an efficient solution that provides organizations with accurate and detailed visibility into hardware, software and virtual inventory within a [...]

1708, 2015

How to integrate HP UCMDB with ServiceNow Service Desk?

August 13, 2015 - ConfigureTek successfully delivered the webinar “Best Practices for Integrating HP UCMDB with the ServiceNow Service Desk”. ConfigureTek’s experts presented strategies for leveraging the HP UCMDB to drive efficiencies across IT Service [...]

1408, 2015

Learn how to avoid software audit penalties

Learn how ConfigureTek can help prevent and eliminate fines resulting from software audits by vendors like Microsoft, Oracle, Adobe, SAP and others. ConfigureTek specializes in HP Asset Management implementations with focus on Software and Asset [...]

2307, 2015

Discovery and analytics for a Windows Server refresh

Customer: a global financial organization Size: 10,001+ employees Task: Windows Server 2003 Upgrade Migration Duration of the project: 7 weeks Project Overview Recently, the ConfigureTek team worked with the IT Server Management team of a [...]

1507, 2015

HP UCMDB and ServiceNow Integrations

You can now send CIs and relationships between UCMDB and ServiceNow. HP UCMDB introduced two independent, bi-directional integrations with ServiceNow in Content Pack 14. There is now a Data Push into ServiceNow and a Population [...]

2406, 2015

Power your CMDB for Data Center Transformations

June 23, 2015 – ConfigureTek successfully delivered the webinar “UCMDB for Data Center Transformations”. ConfigureTek’s experts presented strategies for leveraging the UCMDB to answer mission critical questions for any data center transformation. The event was attended [...]

3003, 2015

Prevent the cyber risks with HP Configuration Manager

In 2014, HP’s Cyber Risk Report highlighted that the most commonly exploited vulnerabilities in IT were related to known weaknesses, implemented years or even decades ago. Server misconfigurations were the primary vulnerability, providing attackers with [...]

2111, 2014

Global Monitoring Out of the Box Using HP BPM Anywhere

In Business Service Management, you use Business Process Monitor to monitor your applications from various locations. You can enhance your monitoring coverage by using HP BPM Anywhere's global Points of Presence, which enable you to [...]

1303, 2014

HP Connect-IT 9.x Course

This course is designed to provide students with an understanding of the fundamental concepts of the HP Connect-IT application. The main focus of this course is on the operational-level process activities and supporting methods and [...]

1303, 2014

HP Release Control 9.2 Advanced Course

This course is designed to provide students with an understanding of the fundamental concepts of the HP Release Control application. The main focus of this course is on the operational-level process activities and supporting methods and approaches [...]

1303, 2014

HP RC End User Course

This course is designed to provide students with an understanding of the fundamental concepts of the HP Release Control application. The main focus of this course is on the operational-level process activities and supporting methods and approaches [...]

1303, 2014

HP UD 10 What’s New Course

This course is designed to teach the difference between UCMDB 9 and UCMDB 10. It includes most of the new features of HP UCMDB 10 and Universal Discovery. Participants will learn visualization and mapping techniques to [...]

1303, 2014

HP UCMDB Modeling Course

This course is designed to provide students with an understanding of the fundamental concepts of application mapping and business service modeling within the HP Universal Configuration Management Database environment. The main focus of this course [...]

1103, 2014

HP Universal Configuration Management Database

Visibility into infrastructure and applications HP Universal Configuration Management Database (UCMDB) software stores, controls, and manages software and infrastructure components along with associated relationships and dependencies. It provides unparalleled infrastructure visibility that shows how components [...]

2102, 2014

Unlock the value of HP Diagnostics by integrating with HP BSM (APM)

ConfigureTek has leveraged HP Business Service Management as a unified framework allowing our clients to manage end user monitoring of front end services, event management, service level management, overall application/system health, performance and availability management [...]

502, 2014

10 Powerful Security Reports with the HP UCMDB

ConfigureTek has implemented HP UCMDB, CMS and security-related solutions for hundreds of organizations across North America. We have broad experience in leveraging the UCMDB’s capabilities to provide automated reports that address high priority security concerns. [...]

2409, 2013

What’s new in HP Service Manager 9.32

Please view this short video, recorded by our partner HP Software, to see HP Service Manager 9.32 highlights such as the new helpdesk capabilities for better incident problem management, mobile capabilities for easy approval anywhere, [...]

2009, 2013

Improved IT performance and availability for telecom industry

Customer: Diversified public communications and media North American company. It operates particularly in the field of wireless communications, cable television, telephone, and Internet connectivity with significant additional telecommunications and mass media assets. Industry: Telecommunications Size: [...]

609, 2013

Change Management with HP Release Control

HP Release Control can be integrated with multiple service desks through WSDL or xml integrations to get scheduled and ad-hoc jobs and tasks that may or may not go through a defined change process. This [...]

2608, 2013

On-demand webinar: Migration from DDMI to Universal Discovery

[maxbutton id="5"]   ConfigureTek Inc. presents the “Migration from DDMI to Universal Discovery” on-demand webinar. Current DDMI customers need to be informed what migrating from DDMI to Universal Discovery will involve, how it will impact [...]

1408, 2013

Using HP Release Control Filters and Reports

Many organizations are using HP Release Control to reduce the risk of change-influenced downtime. Not all organizations are benefiting from its many advanced features, like Risk and Impact analysis, collision detection or identifying unauthorized [...]

1007, 2013

Learn from TD Bank: The CMS In A Multi-Vendor Environment

Learn from the best! ConfigureTek Inc. is happy to share the presentation from a one-hour speaking session “TD Bank: configuration management in a multi-vendor environment”, which was jointly delivered with our partner TD Bank at [...]

2505, 2013

On-Demand Webinar: Leverage Your Existing Asset Data For Maximum Benefit

View Recording ConfigureTek Inc. presents the “Leverage Your Existing Asset Data For Maximum Benefit” on-demand webinar. In today’s dynamic world, organizations are under pressure to lower IT service costs, increase service levels, ensure software license compliance, and [...]

2012, 2012

Live Webinar: Total Service Availability Monitoring for your EHR

Healthcare organizations are implementing Electronic Health Records (EHR) solutions with an objective of improving the quality of the patient experience. To further this objective, healthcare IT organizations are working to: maximize the benefit realized from [...]