We had many people from our sales and technical teams attend Knowledge 19 this year. After it was all said and done, the ConfigureTek team decided that these were the Top 5 Takeaways from Knowledge 19. If you would like to deep dive into any of these items, please fill out this form and we will reach out to discuss how we can help you learn more or how to implement these solutions in your organization.
Theme 1 – Consumerize the experience – Let the platform handle the complexity so your customers can operate simply
Theme 2 – Keep your revenue generating applications operational with Operational Workspace
Theme 3 – Drive towards eliminating level one tickets with NLP advances for seamless interactions with virtual agents
Theme 4 – Overall AI improvement to reduce the noise, identify anomalies and provide correlation
Theme 5 – Code, build and deploy better with the tools provided by the platform to deliver great experiences
Missed out on this year’s Knowledge but want to find out what you missed? Request a follow up below