ServiceNow Integrations 2018-09-12T15:35:08+00:00

ServiceNow Integrations

Implementation Time: 1+ Weeks


We can perform integrations between ServiceNow and your existing tools, technologies, and data sources


Our Recent ServiceNow Work

2018-06-14T11:26:11+00:00

Industry: Manufacturing (Flooring) Size: Large (22k employees, $4 billion in annual sales) Task: CMDB Assessment Duration of the project: ~120 Hours Summary ConfigureTek conducted the assessment of ServiceNow CMDB for a large flooring manufacturing company with over 20K+ employees and $4 billion in annual sales in 3 weeks. The project resulted with a new level of insight into the way the customer uses ServiceNow, specifically operations and management of the CMDB. ConfigureTek [...]

2018-06-22T12:21:07+00:00

Industry: Insurance Size: Small Task: Improve insurance company's CMDB data quality and usability leveraging existing and new discovery tools Duration of the project: 2 weeks Summary ConfigureTek conducted the implementation and configuration of ServiceNow discovery and a custom SCCM integration for a company in the insurance sector in 2 weeks. The project resulted in improved CMDB usability and data quality for incident management and established a foundation to implement IT asset life [...]

2018-07-06T22:20:14+00:00

Industry: Retail/Grocery/Pharmacy Size: Large/Enterprise Task: Discovery and Service Mapping Duration of the project: 10 months Project Overview ConfigureTek conducted the implementation and configuration of ServiceNow discovery and proprietary service mapping factory methodology to replace a manually maintained CMDB, for a large retail grocery/pharmacy chain in 10 weeks. The project resulted in improved CMDB usability and visibility of physical and virtual configuration items related to critical business services as well as reduced outage [...]

2018-01-25T09:34:49+00:00

Industry: Hospitality Size: Large Task: Service Mapping for Data Center Migration Duration of the project: 5 months Project Overview Client had a populated CMDB using ServiceNow discovery but the relationships had no Business Context Client was preparing a move to cloud hosted services and migrate out of their physical primary data center. To reduce the risk of the migration and ensure each of their services performed as they should, they wanted to move all [...]

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