Service Mapping Factory 2018-09-12T15:17:17+00:00

Service Mapping Factory

2-3 weeks


  • Prioritize Issues by Impact to the Business
  • Predictive Impact Analysis to Prevent Outages
  • Track unplanned changes to lower Mean Time To Repair
  • See critical dependencies between applications and infrastructure
  • Decrease MTTR for application outages

Our Recent Service Mapping Work

2018-01-25T09:34:49+00:00

Industry: Hospitality Size: Large Task: Service Mapping for Data Center Migration Duration of the project: 5 months Project Overview Client had a populated CMDB using ServiceNow discovery but the relationships had no Business Context Client was preparing a move to cloud hosted services and migrate out of their physical primary data center. To reduce the risk of the migration and ensure each of their services performed as they should, they wanted to move all [...]

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