CMDB Assessment 2018-09-12T15:16:25+00:00

CMDB Assessment

Implementation Time: 3 weeks


  • Planned roadmap for CMDB maturity
  • Solution architecture and integrations
  • Data model, configurations, and customizations
  • Review the usage of CMDB data across ServiceNow modules
  • Recommendations on CMDB design, data model, & data flow
  • Presentation and document outlining findings

Our Recent CMDB Work

2018-09-25T09:39:44+00:00

Industry: Electricity generation & distribution Size: ~6k employees, ~$3.5 billion in annual revenue Task: CMDB Assessment Duration of the project: 120 Hours Summary ConfigureTek conducted the assessment of ServiceNow’s CMDB for an electricity generation & distribution company with over 6k employees and $3.5 billion in annual revenue in 3 weeks. The project resulted with a new level of insight into the way the customer uses ServiceNow’s CMDB, specifically ways to automate operations [...]

2018-10-01T15:53:26+00:00

Industry: Public Utility Size: Large Task: Service Mapping for Data Center Migration Duration of the project: 4 months Project Overview Client had a populated CMDB using ServiceNow discovery that was being used primarily for regulatory needs. Lacking accurate business context Client was preparing to build a new data center for DR reasons and wanted to build out a new production environment on premise and in the cloud. To reduce the risk of the [...]

2018-06-14T11:26:11+00:00

Industry: Manufacturing (Flooring) Size: Large (22k employees, $4 billion in annual sales) Task: CMDB Assessment Duration of the project: ~120 Hours Summary ConfigureTek conducted the assessment of ServiceNow CMDB for a large flooring manufacturing company with over 20K+ employees and $4 billion in annual sales in 3 weeks. The project resulted with a new level of insight into the way the customer uses ServiceNow, specifically operations and management of the CMDB. ConfigureTek [...]

2018-07-06T22:20:14+00:00

Industry: Retail/Grocery/Pharmacy Size: Large/Enterprise Task: Discovery and Service Mapping Duration of the project: 10 months Project Overview ConfigureTek conducted the implementation and configuration of ServiceNow discovery and proprietary service mapping factory methodology to replace a manually maintained CMDB, for a large retail grocery/pharmacy chain in 10 weeks. The project resulted in improved CMDB usability and visibility of physical and virtual configuration items related to critical business services as well as reduced outage [...]

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