ServiceNow CMDB Assessment Case Study

2018-09-25T09:39:44+00:00

Industry: Electricity generation & distribution Size: ~6k employees, ~$3.5 billion in annual revenue Task: CMDB Assessment Duration of the project: 120 Hours Summary ConfigureTek conducted the assessment of ServiceNow’s CMDB for an electricity generation & distribution company with over 6k employees and $3.5 billion in annual revenue in 3 weeks. [...]

Event Management Integration with Solar Winds

2018-09-06T10:06:49+00:00

Title: Event Management Integration with Solar Winds Customer: Medium Sized Communications Company Industry: Insurance Size: 1,000+ Task: Implement ServiceNow's Event Management and integrate with Solar Winds Project: 4 Months ConfigureTek performed an implementation of ServiceNow's event management module which integrated with Solar Winds and other sources such as email based integration. [...]

ServiceNow Event Management Implementation

2018-08-21T16:11:07+00:00

ServiceNow Event Management Implementation Customer: Large Insurance Provider Industry: Insurance Size: 15,000 - 20,000 Employees Task: Migration from CA SOI to ServiceNow Project Duration: 4 Months ConfigureTek was responsible for implementation of ServiceNow's event management module at a large US based insurance provider which included a migration of events and integration sources from CA's [...]

Service Mapping for Data Center Migration Case Study

2018-10-01T15:53:26+00:00

Industry: Public Utility Size: Large Task: Service Mapping for Data Center Migration Duration of the project: 4 months Project Overview Client had a populated CMDB using ServiceNow discovery that was being used primarily for regulatory needs. Lacking accurate business context Client was preparing to build a new data center for DR [...]

ServiceNow CMDB Assessment Case Study

2018-06-14T11:26:11+00:00

Industry: Manufacturing (Flooring) Size: Large (22k employees, $4 billion in annual sales) Task: CMDB Assessment Duration of the project: ~120 Hours Summary ConfigureTek conducted the assessment of ServiceNow CMDB for a large flooring manufacturing company with over 20K+ employees and $4 billion in annual sales in 3 weeks. The project [...]

ServiceNow SCCM Integration Case Study

2018-06-22T12:21:07+00:00

Industry: Insurance Size: Small Task: Improve insurance company's CMDB data quality and usability leveraging existing and new discovery tools Duration of the project: 2 weeks Summary ConfigureTek conducted the implementation and configuration of ServiceNow discovery and a custom SCCM integration for a company in the insurance sector in 2 weeks. [...]

ServiceNow Discovery and Service Mapping Case Study

2018-07-06T22:20:14+00:00

Industry: Retail/Grocery/Pharmacy Size: Large/Enterprise Task: Discovery and Service Mapping Duration of the project: 10 months Project Overview ConfigureTek conducted the implementation and configuration of ServiceNow discovery and proprietary service mapping factory methodology to replace a manually maintained CMDB, for a large retail grocery/pharmacy chain in 10 weeks. The project resulted [...]

Service Mapping for Data Center Migration

2018-01-25T09:34:49+00:00

Industry: Hospitality Size: Large Task: Service Mapping for Data Center Migration Duration of the project: 5 months Project Overview Client had a populated CMDB using ServiceNow discovery but the relationships had no Business Context Client was preparing a move to cloud hosted services and migrate out of their physical primary data center. [...]