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Join us for a Hands-On Configuration Management Database (CMDB) Workshop

Many ServiceNow customers ask for real-world guidance on how to build an effective and trusted Configuration Management Database (CMDB). ServiceNow has consolidated key best practices and lessons learned into a CMDB workshop session which we are bringing to Denver on Thursday, December 6th. This workshop is a collaborative hands-on session targeted towards CMDB owners, change & configuration managers, and service management managers/directors.

During this workshop we will jointly identify:

  • CMDB Value for your Organization
  • CMDB Goals & Objectives in the context of Best Practices regarding:
      • Critical Design Considerations
      • Building (and Maturing) trustworthy data via Platform Automation
      • Staying Healthy via Self-Healing Remediation
  • Ideal Use Cases Relevant to your Organization

Agenda:
9:00am:
 Check-in / Registration
9:15am: Welcome / Introduction & The CMDB Challenge
9:30am: Critical Design Considerations for CMDB Success
10:30am: Build and Mature your CMDB – Educational Dialogue
11:15am: Build and Mature – Hands on Labs
12:15pm: Break & Networking Lunch
1:00pm: Keeping your CMDB Healthy – Educational Dialogue
1:45pm: Keeping your CMDB Healthy – Hands on Labs
2:45pm: Content Review / Closing Remarks
3:00pm: Event Conclusion / Depart

REGISTER NOW to secure your spot!