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Optimizing Change Management [Webinar]

Change Management: Friend or Foe? On November 29th at 12 pm EST, the ConfigureTek team presented a webinar on transforming your Change Management from chaotic to PROACTIVE! What was presented? Ways to identify and handle unauthorized or unplanned changes within your environment Tools and resources to evolve your change process Change Management strategies to transform and improve process [...]

Optimizing Change Management [Webinar]2018-06-13T10:42:19-04:00

Accelerate Your DCT Without Sacrifices

[emaillocker]           [/emaillocker] Learn to better support your IT operations and business simultaneously, focusing on: A thorough understanding of your data center environment Determining critical dependencies Easily tracking data center changes

Accelerate Your DCT Without Sacrifices2017-08-11T09:46:03-04:00

Eliminate Service Outages at Light Speed

    Constant barrages of event storms? Spending way too much time pinpointing sources of outages? Eliminate them!

Eliminate Service Outages at Light Speed2018-06-13T10:42:57-04:00

Service Mapping Factory Video

As a part of ConfigureTek's ServiceNow video series dedicated to educating IT Operations on how to improve your IT infrastructure management and overcome business issues, please enjoy this Service Mapping Factory introductory video. See why it is crucial for organizations to implement service mapping along with our proven [...]

Service Mapping Factory Video2017-06-02T01:49:29-04:00

A Technical Dive into Service Mapping Factory

[emaillocker] [/emaillocker] Service Mapping Factory Technical Dive Video Take a technical dive into ConfigureTek's Service Mapping Factory. Learn why you need more than out-of-the-box Service Mapping, and how you can have root cause analysis at your fingertips to not only remediate instantaneously, but even prevent some outages from occurring altogether. [...]

A Technical Dive into Service Mapping Factory2017-07-17T16:03:25-04:00

Business Value of CMDB, Delivery, & Service Mapping with ServiceNow

Recorded live on Monday, January 30, 2017 [emaillocker] [/emaillocker]   Move from a reactive approach to build your ITOM foundation taking your IT Operations team from reactive to proactive.

Business Value of CMDB, Delivery, & Service Mapping with ServiceNow2017-07-17T16:21:03-04:00